Tips & Tricks

How-To's

• Activate Your USC NetID
• Changing your Auxiliaries Password
• Change Your USC NetID/Email Password
• Call Forwarding
• Zoom Desktop Install
• How to log into USC Auxiliary Services Official Policies Website

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Mailing Lists - ListServ

• Requesting a ListServ List
• Deleting Subscribers From Lists - ListServ
• Adding Subscribers to Lists - ListServ

Outlook

• USC Employee Email Retention Policy
• Set Up Email Account on Outlook
• Create a USC-Standard Email Signature
• Add Organizational Email Account on Outlook
• Requesting an Organizational Email Account
• How to Activate an Organizational Email Account

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1Password

• 1Password Account Setup

Workday

• Adding Emergency Contacts
• Updating Emergency Contacts

Zoom Phone

• Zoom Phone Voicemail

Miscellaneous

• Clearing Cache on Google Chrome and Firefox
• 3rd Party Software Install
• Suspicious Emails or Spam
• AS IT Systems and Support
• Password Requirements
• General Tips and Tricks

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Mobile Devices (Android, iPhone, and iPad)

• Android Email Setup
• iPhone and iPad Email Setup

USC Wireless Network

• Connecting to USC Secure Wireless - Windows
• Connecting to USC Secure Wireless (Mac)
• Connecting to Cisco AnyConnect (VPN)

Duo Two Factor Authentication

• Duo- WordPress Website CMS 2FA
• How To Add An Additional Phone Number To Duo
• Add a new device to Duo Two-Factor
• Duo Two-Factor Authentication

Phone (Landline) Services

• Voicemail Setup
• Voicemail PIN Reset
• Phone Conferencing using ITS and/or AT&T

Agilysys

• ASIT Agilysys (Quick Reference Guide)
• Tapingo Troubleshooting Procedures
• Starbucks Reader Troubleshooting Procedures
• USC Card Troubleshooting Procedures
• Cash Drawers Troubleshooting Procedures
• POS Terminal or Printer Move Procedures

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