How To Add An Additional Phone Number To Duo

How To Add An Additional Phone Number To Duo

If your organizational account is already enrolled in Duo, and you would like to add a number for verification purposes, please follow the steps below:

• Go to usc.edu/office365
• Login using the NetID and password for the organizational account.

• On the Please Verify Your Identity page, select Settings.

• Select Add a new device

• Duo will require to verify your identity by contacting the device that was already added. Choose a verification method.
• After you verify your identity, select what type of device you will add.

• Enter the phone number that you would like to add.
• Check the checkbox to confirm the correct phone number.
• Select Continue.
• You will see the phone number that is a part of the organizational account’s Duo.
• Scroll down and select Continue to Login.
• On the Please verify your identity page, select the phone number that you would like to use for verification.